Support

At TaoFortune Casino, getting help is simple and personal. Use our live chat for immediate answers, send a question to support@taofortune.com, or request a phone callback through chat or email if you prefer to speak with someone directly. Our support options are designed to match the way you like to get help.

Fast, Friendly Live Chat for Immediate Questions

Live chat is the quickest way to resolve account questions, login issues, or game troubleshooting. Our agents typically respond within minutes and can walk you step‑by‑step through tasks like reclaiming welcome rewards, troubleshooting slot or live dealer titles from providers like Netgame, Pragmatic Play, and Spinomenal, or explaining how Tao Coins and Secret Coins work.

Thorough Email Support When You Need a Detailed Response

For documentation, transaction reviews, or complex issues, email support@taofortune.com is monitored by our support team. You can expect a careful reply within 24 hours, and often sooner. Emails are ideal for attaching receipts, screenshots, or any information that helps us investigate purchases made with ACH, Visa, MasterCard, Discover, or Skrill.

Clear Self-Service: FAQ and Help Center

Before contacting an agent, check our FAQ for fast answers to common questions about account setup, our sweepstakes model, bonus codes, and daily Magic Box claims. The FAQ covers most routine topics and saves time when you need a quick walkthrough or an explanation of terms and conditions.

Reliable Support for Accounts, Transactions, and Bonuses

Whether it’s a question about a first purchase bonus, a missing Tao Coin award, or withdrawal and payment inquiries in USD, our team is trained to handle the most common and the most technical issues. We treat every request with respect and discretion, and we work to resolve problems promptly while keeping you informed at each step.

How to Reach Us

Live chat: available from the site for fast help.
Email: support@taofortune.com for detailed requests and documentation.
Phone: request a callback via chat or email if you prefer to speak by phone.

If you need help right now, start a chat or email support@taofortune.com — our team is ready to assist with account questions, transactions, bonus claims, and gameplay issues. Visit our support page for links to the FAQ and contact options: support page

We aim to make every interaction straightforward and reassuring, so you can get back to playing with confidence.